Privacy policy

Last updated: 12/2024

This privacy policy covers the use of this site operated by Estia. It sets out our policy for the collection, management, processing and storage of personal data submitted in connection with our services. Personal data" means information relating to an identified or identifiable natural person.

Estia undertakes to process data in compliance with applicable laws and regulations, and in particular Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms ("Loi Informatique et Liberté"), and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("RGPD").

Data controller

The person responsible for processing the personal data referred to herein is Estia, located at 90, allée Fauste d'Elhuyar - Technopôle Izarbel - 64210 BIDART.

For any request concerning the processing of your data, please contact Estia at estia@estia.fr or by post at Estia, 90, allée Fauste d'Elhuyar - Technopôle Izarbel - 64210 BIDART.

What personal data is collected on our site and why?

Data you send us:

  • Contact form: we use your information (surname, first name, town, email, telephone) provided when you submit our contact form in order to contact you to answer your question or request.

In general, data marked with an asterisk is mandatory. If you do not provide this information on the request linked to the form(s) requested, we will not be able to contact you again.

Data collected automatically

Each time you visit our sites and applications, we collect information relating to your connection and browsing. Various technologies may be used to collect this data. The main one is the cookie.

We use cookies to personalise your browsing experience, for statistical purposes on the use of our website and for the operation of external services, such as the display of Youtube videos.

To find out more, please consult the "Cookies policy" section .

Purposes

The personal data collected by Estia is necessary for us to pursue our missions and legitimate interests in respect of the User's rights. Some data may also be processed on the basis of the User's consent.

The purposes for which Estia processes personal data are as follows:

  • Management of contact requests;
  • Personalising and improving navigation;
  • Monitoring of navigation statistics and website traffic.

Recipients of the data

The personal data collected for the contact form is intended for the Estia departments concerned. It is not transmitted to any third party.

Certain technical data, in particular your IP address, may be transmitted to third party services for the purposes of analysis and statistical study of the use of our site.

Transmission of your data

For statistical monitoring purposes, we use the Google Analytics service provided by Google LLC. Google LLC is subject to the EU-US Privacy Shield, under which Google undertakes to guarantee adequate data protection.

You can choose to refuse cookies and the statistical analysis of your browsing data:

To find out more about the management of your analytical data collected by Google, please consult their confidentiality policy:

Data retention period

We will keep your data for as long as is necessary for the purposes for which it was collected and in compliance with current legislation:

  • The time required to process and respond to your request, in the case of contact via our contact form,
  • 13 months maximum in the case of cookies placed on your computer.

Your rights

You have the right to access, rectify and delete your data, as well as the right to limit processing, the right to portability and the right to object.

In the event of an unsatisfactory response, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL). To exercise your rights, please send your request to: estiaestia.fr or by post to Estia, 90, allée Fauste d'Elhuyar - Technopôle Izarbel - 64210 BIDART.